How do I reverse a claim? : Netpractice

How do I reverse a claim? Print

Created by: Kagiso Ditabo

Modified on: Thu, 29 Feb, 2024 at 8:05 AM

Go to the "My Claims" tab
Select applicable dates and click on "Fetch Data" - All claims processed in the selected date range will appear.
Click on the applicable patient's name to open the "Claim Status" window
On the "Claim Status" window, click "More Details", then click on "Reverse" and confirm
If the reversal was successful, the claim should now appear in black. If unsuccessful, please contact the scheme for a manual reversal

Kagiso is the author of this solution article.

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